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Product Manager

Product Team – Warsaw, Mazowieckie
Department Product Team
Employment Type Full-Time
Minimum Experience Experienced

At Packhelp we are rethinking what creating custom-branded packaging should be. We’re now serving more than 8000 customers from 29 countries. We make the process of designing and ordering packaging as smooth and seamless as possible. With just 30 pieces as a minimum quantity, we’ve enabled thousands of customers to order their very own packaging without ruining their budgets. Our mission is to become the best place to order packaging online. With hundreds of new ideas, lots of experience, a range of new products and growing customer base, we are now scaling our Digital Product Team.

We’re looking for Product Managers to help us deliver on our vision. At Packhelp, Product Managers have a binary role. First, they act as classical Product Managers who reach out to stakeholders and customers, come up with product strategy and roadmaps, research markets/technologies, and bring crucial information back to the technical and creative teams at the company. Second, they play a role of Product Owners, who help designers and developers to design and deliver the right product through kick-offs, sprints, stand-ups, backlog grooming and to do it efficiently. Why so? We don’t believe in a sharp split between these roles. In the end, Product Owners must understand the broader context of what they’re building and to build them the right way.

In turn, such duality makes the role of Product Managers at Packhelp exciting. You’ll have a chance to do both: one day to travel and chat with our customers, on another day brainstorm ideas with some of the best designers and developers. Together you’ll need to come up with innovative solutions that no one has yet thought of. We truly mean it.

In general, you’ll be responsible for:

  • acting as a Product Manager and Product Owner for your products

  • shaping and communicating product roadmaps and strategies

  • researching new concepts and technologies

  • writing efficient specs for new initiatives (our way of talking about features, user stories)

  • analysing initiatives with designers, developers and stakeholders and connecting them

  • digging into problems to reveal underlying, un-obvious issues

  • helping developers overcome issues during development

  • working closely with the Chief of Digital Product, other Product Managers and CEO to shape and execute on Packhelp's vision

We’re searching for someone who:

  • speaks and communicates well in English

  • thrives navigating ambiguity, exploring uncharted areas, doesn't give up when obstacles occur

  • is a great communicator

  • loves asking “why" and digging into problems more than it might seem necessary

  • has an eye for aesthetics, clarity and great UX

  • thinks couple steps ahead and execute on a vision

  • has empathy and can tell what other people feel and see

  • can triage mixed priorities

  • has at least 2 years of experience in software development, project management and UX

  • has enough technical fluency to communicate with developers easily

  • worked under Agile, Scrum or anything alike


Why us:

  • we’re a team that needs and wants your input and ideas. We’re growing fast – our sales increased 15x in the last 12 months, and we’ve doubled our team in the previous 6 months

  • we’re creating a one-of-a-kind product on a world-class level

  • we are developing a product to be used all over the world

  • startup life = awesome job. Fast development & experience by the bucket load

  • our team is built from people who love what they do and believe in the value of what they create

  • we solve problems instead of forwarding them onward

  • we are a young, dynamically developing startup with a people-first approach. Our team defines the direction and success of the company

  • we use the best tools to support our work: Intercom, Zendesk Sell, Intercom, Segment, Autopilot, Asana, Amplitude and many more

  • the usual private medical care, great equipment (most of us use Macs) and lots of team integrations!


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  • Location
    Warsaw, Mazowieckie
  • Department
    Product Team
  • Employment Type
  • Minimum Experience
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