At Packhelp we are rethinking what creating custom-branded packaging should be. We’re now serving more than 8000 customers from 29 countries. We make the process of designing and ordering packaging as smooth and seamless as possible. With just 30 pieces as a minimum quantity, we’ve enabled thousands of customers to order their very own packaging without ruining their budgets. Our mission is to become the best place to order packaging online. With hundreds of new ideas, lots of experience, a range of new products and growing customer base, we are now scaling our Digital Product Team.
We’re looking for Product Managers to help us deliver on our vision. At Packhelp, Product Managers have a binary role. First, they act as classical Product Managers who reach out to stakeholders and customers, come up with product strategy and roadmaps, research markets/technologies, and bring crucial information back to the technical and creative teams at the company. Second, they play a role of Product Owners, who help designers and developers to design and deliver the right product through kick-offs, sprints, stand-ups, backlog grooming and to do it efficiently. Why so? We don’t believe in a sharp split between these roles. In the end, Product Owners must understand the broader context of what they’re building and to build them the right way.
In turn, such duality makes the role of Product Managers at Packhelp exciting. You’ll have a chance to do both: one day to travel and chat with our customers, on another day brainstorm ideas with some of the best designers and developers. Together you’ll need to come up with innovative solutions that no one has yet thought of. We truly mean it.
In general, you’ll be responsible for:
acting as a Product Manager and Product Owner for your products
shaping and communicating product roadmaps and strategies
researching new concepts and technologies
writing efficient specs for new initiatives (our way of talking about features, user stories)
analysing initiatives with designers, developers and stakeholders and connecting them
digging into problems to reveal underlying, un-obvious issues
helping developers overcome issues during development
working closely with the Chief of Digital Product, other Product Managers and CEO to shape and execute on Packhelp's vision
We’re searching for someone who:
speaks and communicates well in English
thrives navigating ambiguity, exploring uncharted areas, doesn't give up when obstacles occur
is a great communicator
loves asking “why" and digging into problems more than it might seem necessary
has an eye for aesthetics, clarity and great UX
thinks couple steps ahead and execute on a vision
has empathy and can tell what other people feel and see
can triage mixed priorities
has at least 2 years of experience in software development, project management and UX
has enough technical fluency to communicate with developers easily
worked under Agile, Scrum or anything alike
we’re a team that needs and wants your input and ideas. We’re growing fast – our sales increased 15x in the last 12 months, and we’ve doubled our team in the previous 6 months
we’re creating a one-of-a-kind product on a world-class level
we are developing a product to be used all over the world
startup life = awesome job. Fast development & experience by the bucket load
our team is built from people who love what they do and believe in the value of what they create
we solve problems instead of forwarding them onward
we are a young, dynamically developing startup with a people-first approach. Our team defines the direction and success of the company
we use the best tools to support our work: Intercom, Zendesk Sell, Intercom, Segment, Autopilot, Asana, Amplitude and many more
the usual private medical care, great equipment (most of us use Macs) and lots of team integrations!